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Dublin Tourist Information Office

Client
Failte Ireland
Completed 2015

Post after post, tweet after tweet… the modern tourist is expecting comprehensive information, delivered in an attractive and smart manner.

The main objective of the project was to design a contemporary space, which would merge with the latest AV technologies to provide clear and comprehensive information.
The visitors have been symbolically transported from the 16th century St. Andrew’s Church (former TIO), where the information was offered through paper, into a futuristic new premises.
The New TIO is located in an Architectural Conservation Area, formally adopted under ‘South City Retail Quarter’, which concerns itself with preserving the architectural quality of the area. The main stone entrance façade with strongly defined pilasters and fascia, referencing to the traditional shopfront, together with the white glass backlit portal create a link between the 19th century street and the modern interior. The touch screen pods, located across the floor, encourage visitors to seek information by themselves, yet if they need assistance, they will be supported by staff at the main Advisory Desk. The smooth white walls with large screens and brochure holders, the touch screen pods and the Advisory Desk are lit with halos of white or blue light, so that they appear to float off the floor to give a clean contemporary appearance.
The design intention was to create a Tourist Information Centre that will become a recognisable hub in the city centre, and which will provide a unique experience that visitors cannot find anywhere else.

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